From: Suzi Miller
To: Casco Bay Furniture
Sent: Thursday. January 21, 2016 11:37 AM
Subject: We just received our sofa from Casco Bay Furniture and every day I love it more and more!

We just received our sofa from Casco Bay Furniture and every day I love it more and more. We ordered the Manchester in Brompton Cocoa leather with upgraded seat cushions. My husband was at first dismayed by the super deep cushions (32″) but after a night of movie watching, he is now completely sold! I absolutely love the deep seats (as does my son, and apparently our lab and basset hound). The sofa is extraordinarily comfortable, which surprised me because I’ve been leather sofa shopping for over a year and most of them are very stiff (pottery barn, for example..very uncomfortable and unforgiving cushions). The leather is gorgeous and it’s obviously very well constructed.

I was initially afraid that the sofa would be too large for our small great room (oxymoron), but it fits perfectly and actually makes the small room feel larger. Anyway, very highly recommend this company, the product is completely superior to everything else I’ve seen and price was extremely reasonable as well (even with our upgrades and modifications). We live in Oregon and the delivery time was about 8 weeks which is very reasonable. I’m very excited about it.

From: Karen & Jared
To: Casco Bay Furniture
Sent: Thursday. October 06, 2015 03:17 PM
Subject: Everything is terrific!

We love love, love our new couches! You all did such a great job. This is a excellent American Made product indeed! Thank you for all your hard work – all of you – from the sales office to customer service – manufacturing and delivery. We are impressed. –

Enjoy the pix, we certainly enjoy our couches! They’re beautiful and so comfortable we fall asleep on them almost every night. Madison Sofa, 85″W x 46″D  x 35″H, and Madison Love Seat, 72’W x 42″D x 35″H, in Brompton Cocoa leather, with Spring Down Cushions.

From: nghaywood@yahoo.com
To: Casco Bay Furniture
Sent: Sunday. July 19, 2015
Subject: We are thrilled and perfectly satisfied customers. Awesome!

My husband and I were shopping for a leather sectional, and after much research, we decided to go with Casco Bay Furniture. After a few phone calls and emails with Robert, we placed our order for the extra deep u shaped Madison sectional w/chaise. We upgraded to the spring down seat cushions and firm back cushions, and chose the Brompton cocoa leather. Robert was very kind, knowledgable, and patient in answering my questions and expertly guided my decisions with consideration of our young family. We were very confident that our sectional would be exceptional, but I must confess to getting a little nervous once it came time for delivery. I hoped it would be everything we hoped for. I am happy to say it exceeded our high expectations! The delivery went smoothly and pleasantly, and upon close inspection we happily signed to keep our gorgeous new sectional 🙂 The craftsmanship, leather, and style of it is outstanding! We are also thrilled with the comfort and extra deep seats. ……We can’t rave enough about this company and the quality of product they produce! We would order from them again in a heartbeat! – Huyentran Haywood.

From: Barbara Swanke
To: Casco Bay Furniture
Sent: Wednesday. May 6, 2015 9:41 AM
Subject: High quality workmanship and materials with a WOW FACTOR.

Purchased at a much lower price than elsewhere. Customer service is outstanding. Highly Recommend.
I was fearful of ordering without sitting on the couch and getting a hands-on examination. I am thrilled that I chose Casco Bay. The leather is thick and the craftsmanship is definitely there. Good looking high end couch. Hope this helps someone else who is shopping for leather furniture.

Manchester Sofa 95”W x 43”D x 35”H in Brompton Vintage.

From: Ann Perra ann.perra@gmail.com
To: Casco Bay Furniture
Sent: Wednesday February 5, 2014 at 2:26 PM

Dear Rob and Kristina, Our sofa, love seat and ottoman are gorgeous. The style is “Tahoe” in  Mount Blanc Caramel leather. (Compare to Robert Redford’s Sundance Sofa). It looks great and is exceptionally comfortable. Both of you were wonderful to work with and Peace Transportation delivered to the back roads of New Hampshire carefully and on time. Thank you so much!

From: Emily Neel
To: Casco Bay Furniture
Sent: Saturday, January 10, 2015  10:33 AM
Subject: Bravo.bravo,bravo!

I received my Brompton Cocoa Santa Cruz sectional last night! I am just overwhelmed at the out of this world quality of this beautiful sofa. The leather is so gorgeous, supple and luxurious– I would like to send big time kudos to whomever took the time to select and cut (hand cut, the old- fashioned way, I am told) the hide that covers this one of a kind piece of furniture. Also, the craftsmanship and comfortability reveals perfection. Robert told me the person who was putting together a few of the cushion seats wasn’t happy at first (didn’t like the way they were laying), so he did it again! Robert took copious amounts of phone calls from me, answered each and every nit- picky question, and if he didn’t know the answer, researched it and found it, fast. It was really nice to be able to call someone and them pick up on the first ring, talk to the same person each time, instead of having to suffer through talking to multiple different people, be put on hold, etc etc with a bigger furniture company as I experienced with my last sofa purchase. Whew! How refreshing! Working with Robert Allen and the people at Casco Bay was an extremely positive experience. It is a no-brainer if you are considering a leather sofa. I customized my sectional to the nth degree, and it came out even better than I expected. Buying site unseen is a new concept for me and fortunately I was not disappointed. I really wish I could personally thank all of the others behind the scenes in North Carolina (my old stomping ground) (and the tannery in Italy for that matter!) that put their heart and soul into this fine piece of heirloom furniture. Hopefully they will read this! Bravo, bravo, bravo!

To read the rest of Emily’s review on her Santa Cruz sectional see our page on Houzz.com. 

From: Cathryn Cairns Chizik
To: Casco Bay Furniture
Sent: Thursday, December 18, 2014 7.48 PM
Subject: Thanks to all for making our Christmas special.

Yesterday we received our 86 inch Carlisle leather sofa as a Christmas present to one another. I will admit my husband and I were concerned about making such a large purchase over the web, but after searching local stores and looking online I thought this sofa on sale was the best price and quality. From the first time I spoke with Rob to our short delivery time of ten days I was confident we were getting exceptional craftsmanship and customer service. Everyone I spoke with at the company including the delivery men had such a passion about their work! I was pleased the sofa fit in so well with our plans to convert our rarely used formal living area to a cozy library. I can’t wait to curl up on it with my kindle in front of the fireplace. Thanks to all for making our Christmas special. I know my family and I will enjoy this beautiful piece for years to come!

Carlisle Tufted Sofa, 86”W x 39”D x 30”H, in Brompton Cocoa with Espresso feet and Small French natural Nail.

~ Cathryn, Beaufort, SC.

From: Ann Magnuson [annmag@hotmail.com]
To: Casco Bay Furniture
Sent: Tuesday, September 16, 2014 5:54 PM
Subject: I received my sofa and ottoman earlier this morning, I am more than pleased!!!

I will take pictures and write an excellent review…..just drop dead gorgeous!!!!!!!!!  beautiful craftsmanship too!!  great communications with everyone and delivery with Peace Transport was fast, smooth and exceptionally nice people!!!! Anyways you can post my email address as annmag@hotmail.com and also my cell phone number of 954 865 2260……………….I already was bragging to my sister in Chicago and she wanted to check out your website. Pleasure doing business with you and Krist and Peace Transport!!!!!! Thank you!!

Bristol Tufted Sofa, 98″W x 39″D x 29″H, in Capetown Cherry leather with Mahogany feet and Small French Natural Nails and One matching Tufted Ottoman, 29″ x 39″.

Ann

From: chuck.frost46@gmail.com
To: Casco Bay Furniture
Sent:  Tuesday, July 8, 2014 11:48AM
Subject: What a sofa!

Dear Casco Bay Friends…delivery yesterday completed!!
We are delighted…wonderful work!! Bristol Sofa, 89″W x 39″D x 29″H, with Tufted Seat and Small Antique Brass Nails.

Cheers…Chuck.

From: JLHCT1@YAHOO.COM
To: Casco Bay Furniture
Sent: Monday 6/30/14 10:23AM
Subject: Happy Santa Fe Loveseat Owner!

Hi Rob and Kristina,
It has been about 7 months since my (2) Santa Fe loveseats were delivered and I just wanted to give you an update… I LOVE them! At the time they were delivered, I was still in the process of redoing my bonus room and had also brought home a new puppy. With lots going on, it took awhile before I actually began to use them on a regular basis. In short, they are gorgeous, extremely well made and breaking in nicely. Everyone who comes over thinks they look amazing…which they do! It was great working with you and the delivery guys from Peace Transport were very nice and professional. Any time I hear someone talking about furniture now, I let them know about Casco Bay Furniture. Attached is a more recent photo of my 2 Santa Fe Loveseats, each 74″W x 42″D x 35″H, in Capetown Cherry leather w/ black nickel nail head trim. Feel free to post… Thanks again,

~ Jill 🙂