Over 3000 Satisfied Customers- Excellent consumer reviews. Nearly flawless record with consumer advocacy organizations.
We sell the high quality products at the lowest possible prices and include many extras and free upgrades saving you even more, such as free in home white glove delivery, free down cushions, free fabric and leather upgrades and a complimentary furniture protection plan (some exclusions) and we don't have to collect sales tax in most states.
Direct to You Pricing- Compare our products to those found at other specialty retailers. You may ask yourself how can Casco Bay offer such incredible value, offering savings of up to 50% on the furniture you want? Its really simple, our Direct to You Pricing has cut out the middleman. We don't have high cost rents, high overhead and extensive advertising campaigns. These costs do not have to be reflected in our mark up.You can save hundreds if not thousands of dollars at Casco Bay. We know times are tough. If you want the same look and quality found elsewhere at Direct to You Pricing then consider Casco Bay. You won't be disappointed.
Focused Merchandising- We carry only the highest quality products and offer them at substantial savings. We think you will be impressed with the quality we offer. We attend the four major furniture trade shows in High Point, North Carolina and Las Vegas, Nevada carefully searching for the best values and the best quality in the industry. Our buyer has over 30 years of experience in the industry. Our upholstered products are well designed, well made and well tailored. We also do not try to be everything to everyone. We practice focused merchandising. We have selected the best products in selected categories.
Knowledgeable Staff- Our commission free staff members have an average of 15 years experience in the furniture industry. We care about our customers. Call us you will get a live, knowledgeable and friendly person.
Free Professional Shipping On Almost Everything-We offer in-home, pre-inspected and insured delivery on most of our larger items. We never charge extra for this level of service as others do. We don't expect our customers to struggle and potentially damage their orders struggling to carry them in from the curb. We feel our customers deserve this level of service.
No Sales Tax- We are not required to collect sales tax in most states.
Shop Online Its Easy- Save time, save money and save the hassle. Its easy to shop online at Casco Bay for the quality products you are looking for. We offer free swatches so you can create the look you want in the comfort of your living-room without the pressure or the hype found elsewhere.
Warranties- All of our products carry manufacturers warranties. For $299 we offer 5 year full replacement "Piece of Mind" extended warranties covering rips, cuts, burns and other forms of accidental damage. Coverage includes up to three pieces of furniture for one low price. Ask your salesperson for details.
Our Mission- We realize that people are very careful about their purchases today. Our mission is to exceed our customers expectations to the best of our abilities.