Your order includes free white glove delivery with set up. We never charge extra for this service as others do. We don't feel that our customers should struggle carrying their furniture in from the curb potentially damaging their furniture. No need to worry about transit damage. Your order is also shipped fully insured. We also provide online tracking of your order. When your furniture is ready to ship you can track your order online so you will know when your order has arrived in your area. We also inspect all of our orders prior to delivery to your home from the local delivery facility.