What if the item is too large to be delivered into my house or building or I don't like the size of the furniture in my room?
It is the responsibility of the Purchaser to determine if the item can be delivered into their house or building. If the customer lives in an apartment building for example. The customer must determine that their purchase will fit into their building, into their elevator, through the hallways, up or down any staircases and doors and into their apartment and into the chosen room. If the customer lives in any other type of home here again the customer must determine that their purchase will fit through any doors, hallways, stairs and rooms. The customer is also responsible to determine in advance if the furniture will fit into the selected room where the furniture will be placed. The customer must also determine in advance of placing their order that the item is the right size for the selected room. We will do everything possible to assist you but ultimately sizing and fitting in is the customer is responsibility. Should the item not be able to be delivered or should the customer decide that they do not like the size of the item our standard cancellation policy will apply. In this case the customer will be responsible for a 25% restocking charge and actual delivery charges.
Variation. Our items are made by craftsman and there can be variations in sizes, colors, textures and finishes. This is what makes each item special. This is not considered a defect and the item cannot be returned for this reason excepts under the terms of our cancellation policy.